Intel processor: Turn on your Mac and immediately press and hold Command-R until you see an Apple logo or other image.Select the gear icon labelled Options, then click Continue. Apple silicon: Turn on your Mac and continue to press and hold the power button until you see the startup options window.Firstly, determine whether you’re using a Mac with Apple silicon or an Intel processor, then follow either steps to start up from macOS Recovery: You’ll need to start up from macOS Recovery.Option 4: if you can’t reset your Mac login password Enter your new password information, then click Reset Password.You’ll have received this key when you turned on FileVault and chose to create a recovery key instead of allowing your iCloud account/Apple ID to unlock your disk. If you see the option to Reset using your recovery key, select it, then enter your FileVault recovery key.When the password reset process has been completed, select Restart.Now, enter your new Mac password, then hit Next.Select a user that you want to reset the password for, then click Next.You may also be asked to enter the verification code sent to your other devices.

You’ll then be asked to take one of these steps:.

OK, click the option to Restart and show password reset options, then wait for your Mac to restart.

Option 2: if you see the option to restart Mac and show password options

(If this window shows multiple user accounts, click the Set Password button next to each account name, then enter the new password information for each account.) Enter your new password information, then hit Next.If you see a Reset Password window with the option to Deactivate Mac, click Deactivate Mac, then click Deactivate to confirm.If you’re asked to select an admin user you know the password for (ie, it’s you), click Forgotten all passwords?.If you’re asked to create a new keychain to store passwords, click OK to restart your Mac.If your Mac restarts, skip to the next section, but if your Mac doesn’t restart, rather it immediately asks for your Apple ID credentials, enter that information and click Reset Password. Click the option to reset using your Apple ID.There’s four options below, and sometimes you don’t get the benefit of choosing which one you can use, so it’s a little bit of trial and error. If you can’t see a question mark, enter any password three times (yep, this isn’t a joke, I promise). To see the options of how to reset your Mac password, click the question mark next to the password field in the login window.

Macbook air password reset